VELUX Remote Control Not Working – Skylight & Shade Re-Pairing and Repair
Remote Not Responding? We Fix All VELUX Remote Control Issues
If your VELUX remote control (KLI, KLR, KLR Touch, or older models) stopped working, isn’t responding, or flashes but does nothing — we can fix it.
Common symptoms include:
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Remote light blinks but the skylight doesn’t move
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Remote does not turn on or respond
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Shade or skylight moves only sometimes
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“Error” or “No Response” message on the remote
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Remote lost pairing after a power outage
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Remote works for the shade but not for the skylight (or vice versa)
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Buttons feel stuck or unresponsive
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Remote won’t connect after battery replacement
These issues are very common with older remotes and solar models.
What Usually Causes Remote Control Problems
1. Lost Pairing
The remote may disconnect after:
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power outage
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skylight battery drop
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motor reset
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pressing multiple buttons simultaneously
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low signal during operation
2. Dead or Weak Remote Battery
For models with replaceable batteries, low voltage causes intermittent failure.
3. Skylight or Shade Battery Problems
If the skylight's internal battery is weak, the remote looks broken, but the motor simply can’t respond.
4. Firmware or Configuration Error
Certain KLR remotes reset themselves when voltage drops or after updates.
5. Motor/Receiver Malfunction
If the motor doesn’t receive the signal, the remote appears “dead” even though it’s working.
6. Physical Damage
Moisture, drops, or old age may cause:
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weak buttons
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broken internal contacts
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poor charging on solar remotes
How We Fix VELUX Remote Issues
✔️ Full Remote Reset & Re-Pairing
We re-pair your remote with:
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Solar skylights (VSS / VSE / VCS / VCE)
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Manual-to-electric conversion kits
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Solar shades (room-darkening, light-filtering)
We configure individual, group, and global channels.
✔️ Motor Diagnostic
If the remote is paired but the motor doesn’t react — we check:
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battery voltage
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motor memory
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receiver health
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torque obstruction
✔️ Battery Replacement
For KLI remotes or wall switches with replaceable batteries.
✔️ Solar Charging Test
If the skylight’s internal solar battery is low, we diagnose the charging issue.
✔️ Remote Replacement (If Needed)
If your remote is too old or physically damaged, we can:
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replace it with a current VELUX model
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pair it with all existing skylights and shades
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configure all zones and groups
When Replacement Is the Best Option
We recommend a new remote when:
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screen is dead
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charging doesn’t work
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buttons fail
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pairing cannot be restored
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remote is older than 10–12 years
A new remote greatly improves control reliability.
Get Your Remote Working Again
If your VELUX skylight or shade remote isn’t responding — we can fix it fast.
Why Homeowners Choose Us
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Certified VELUX Installer
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Licensed & Insured (#1099068)
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Over 10 years of skylight experience
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Precise diagnostics — no guesswork
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Clean, professional, respectful service
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Transparent pricing
Service Area
We proudly serve all of Orange County, including:
Irvine, Mission Viejo, Lake Forest, Laguna Niguel, Laguna Hills, Aliso Viejo, Newport Beach, Costa Mesa, Tustin, Orange, Laguna Beach, Dana Point, San Clemente, Garden Grove, Huntington Beach.